This month on “Wonderful Water,” join 97.9 The Hill’s Brighton McConnell for a conversation with executive director of OWASA Todd Taylor about what’s on the table and on tap for OWASA in 2022.

COVID-19’s continued impact on our community is a known factor at this point, and OWASA’s Care to Share program and bill-assistance funding are making a difference for customers in need. OWASA’s moratorium that began in March 2020 remains in place, as well.

“The moratorium remains in place … we’re going on nearly two years of that being in effect. We’re continuing to monitor the situation, and working with our local government partners in determining the next steps for resuming our standard collection practices,” said Taylor. “… Whenever we do take that step, we’ll be giving the community 30 days notice, and communicating with our customers that have have bills that are overdue to get them set up on extended payment plans that are free from any fees.”

Projects are scheduled to improve the reliability and resiliency of our community’s infrastructure in 2022. OWASA will also be working toward the update of the Long-Range Water Supply Plan, developing a new strategic plan, and completing the annual budget in the coming months. Customers can visit OWASA’s website map to stay updated with various project information and keep an eye on when and where projects will be underway.

“We’re always working in the community to improve our service, reliability and resiliency,” said Taylor.  “So, that involves replacing pipes and infrastructure that we have out there throughout the community. … But we’ve also got a couple of really large projects planned this year.”

Those larger projects include upgrades of significant infrastructure, and ongoing alignment with OWASA’s Long-Range Water Supply plan, which you can view on OWASA’s website here, and dealing with PFAS concerns in the community.

“I’d encourage anyone interested to follow us on Facebook and Twitter for updates,” said Taylor. “And, check out our website, OWASA.org, for new information and reach out to us if they have any questions or concerns.”

You can listen below to the full conversation below, and visit the Wonderful Water page here for more interviews and stories about the work OWASA does in our community.


Chapel Hill and Carrboro residents use roughly 7 million gallons of water a day, and “Wonderful Water” is a monthly conversation sponsored by the Orange Water and Sewer Authority highlighting its work to keep our community growing and water flowing.