Boeing employees knew about problems with flight simulators for the now-grounded 737 Max and apparently tried to hide them from federal regulators, according to documents released Thursday.
In internal messages, Boeing employees talked about misleading regulators about problems with the simulators. In one exchange, an employee told a colleague they wouldn’t let their family ride on a 737 Max.
Boeing said the statements “raise questions about Boeing’s interactions with the FAA” in getting the simulators qualified. But said the company is confident that the machines work properly.
“These communications do not reflect the company we are and need to be, and they are completely unacceptable,” Boeing said in a statement.
Employees also groused about Boeing’s senior management, the company’s selection of low-cost suppliers, wasting money, and the Max.
“This airplane is designed by clowns who in turn are supervised by monkeys,” one employee wrote.
Names of the employees who wrote the emails and text messages were redacted.
The Max has been grounded worldwide since March, after two crashes killed 346 people. The crash that month of an Ethiopian Airlines flight had been preceded in October 2018 by the crash of a brand-new Max operated by Indonesia’s Lion Air.
Boeing is still working to update software and other systems on the Max to convince regulators to let it fly again. The work has taken much longer than Boeing expected.
The latest batch of internal Boeing documents were provided to the Federal Aviation Administration and Congress last month and released on Thursday. The company said it was considering disciplinary action against some employees.
An FAA spokesman said the agency found no new safety risks that have not already been identified as part of the FAA’s review of changes that Boeing is making to the plane. The spokesman, Lynn Lunsford, said the simulator mentioned in the documents has been checked three times in the last six months.
”Any potential safety deficiencies identified in the documents have been addressed,” he said in a statement.
A lawmaker leading one of the congressional investigations into Boeing called them “incredibly damning.”
“They paint a deeply disturbing picture of the lengths Boeing was apparently willing to go to in order to evade scrutiny from regulators, flight crews, and the flying public, even as its own employees were sounding alarms internally,” said Rep. Peter DeFazio, D-Ore., chairman of the House Transportation Committee.
DeFazio said the documents detail “some of the earliest and most fundamental errors in the decisions that went into the fatally flawed aircraft.” DeFazio and other critics have accused the company of putting profit over safety.
The grounding of the Max will cost the company billions in compensation to families of passengers killed in the crashes and airlines that canceled thousands of flights. Last month, the company ousted its CEO and decided to temporarily halt production of the plane in mid-January, a decision that is rippling out through its supplier network.
Related Stories
‹
![]()
Panel’s Report Blasts Boeing, FAA for Crashes, Seeks ReformsA House committee issued a scathing report Wednesday questioning whether Boeing and government regulators have recognized the problems that caused two deadly 737 Max jet crashes and whether either will be willing to make significant changes to fix them. Staff members from the Democrat-controlled Transportation Committee blamed the crashes that killed 346 people on the […]
![]()
FAA Clears Boeing 737 Max to Fly AgainAfter nearly two years and a pair of deadly crashes, the U.S. Federal Aviation Administration has cleared Boeing’s 737 Max for flight. The nation’s air safety agency announced the move early Wednesday, saying it was done after a “comprehensive and methodical” 20-month review process. Regulators around the world grounded the Max in March 2019, after […]
![]()
Boeing Gets FAA Message, Will Halt 737 Max Production in JanuaryBoeing Co. said Monday that it will temporarily stop producing its grounded 737 Max jet starting in January as it struggles to get approval from regulators to put the plane back in the air. The Chicago-based company said production would halt at its plant with 12,000 employees in Renton, Washington, near Seattle. But it said […]

Growing Number of Boeing Max 8 Planes Grounded After CrashAviation authorities in China, Indonesia and Ethiopia ordered airlines to ground their Boeing 737 Max 8 planes Monday after one crashed in Ethiopia, killing all 157 people on board. The crash of the Ethiopian Airlines jet shortly after it took off from Addis Ababa on Sunday is drawing renewed scrutiny of the plane just four […]

Officials Scour Charred Site of Kentucky UPS Plane Crash for Victims and AnswersThe grim task of finding victims from the firestorm that followed a UPS cargo plane crash in Louisville, Kentucky, entered a third day Thursday.

UNC Grad Rebecca Lobach Named as Third Soldier in Airliner, Army Helicopter CrashThe U.S. Army revealed UNC alumna and Triangle native Rebecca Lobach as one of the soliders in the helicopter and plane crash on Jan. 29.

What Is Known About the Collision Between a Passenger Jet and Army Helicopter Near DCWritten by HALLIE GOLDEN ARLINGTON, Va. (AP) — A jet with 60 passengers and four crew members collided with an Army helicopter Wednesday while approaching the Ronald Reagan National Airport near Washington, D.C. The aircraft plummeted into the Potomac River. Everyone on board was feared dead, officials said Thursday. The crash occurred in some of the most […]

Boeing Factory Workers Go on Strike After Rejecting Contract OfferAircraft assembly workers walked off the job early Friday at Boeing factories after union members voted overwhelmingly to go on strike.

Boeing Reaches Deadline for Reporting How it Will Fix Aircraft Safety and Quality ProblemsBoeing is due to tell federal regulators Thursday how it plans to fix the safety and quality problems that have plagued its aircraft.

UNC Physician, Air Pilot Injured in Single-Plane Crash at RDU AirportA UNC Air plane's crash at Raleigh-Durham International Airport on Wednesday injured both passengers and led to a ground stop for flights.
›