97.9 The Hill WCHL and Chapelboro.com are your headquarters for local news and local voices in Chapel Hill-Carrboro. Every weekday morning, 97.9 The Hill’s Aaron Keck chats with government officials, UNC scholars, business and nonprofit leaders, area musicians, and others in our community as they share their thoughts, their experience, and their expertise on the central issues of today. Click here to listen back to all of Aaron’s conversations – and tune in to “This Morning with Aaron Keck” at 7:30 a.m. on 97.9 The Hill to hear those conversations live.
When reaching out to friends and family, when is it right to call, and when is it right to just send a text? Aaron chats with local author and etiquette expert Steven Petrow, who’s recently written about that very question.
Key rules: texting is better when it’s not a big thing, but phone conversations are better when it’s a deep or serious issue. But phone calls are seen as intrusive, so text ahead of time when you can. Generally speaking, don’t bother leaving voicemails. (Though there are exceptions, like singing “Happy Birthday.”) Most importantly, be aware of the other person and be accommodating of their desires and their comfort level: for instance, older people are often more comfortable with the phone, so reach out accordingly!
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