One week from today, 2,000 plus runners and walkers will gather in McCorkle Place to participate in the 4th Annual Eve Carson Memorial 5K. If you haven’t already done so, now is a good time to sign up to participate in or...
It’s tough to be a boss. So today is a great time to thank those who have taken on the challenge. It’s tougher to be a good boss. And any good one will always be working to get better. One way to get better is to...
Two young men in red t-shirts walked into a local drug store. A woman in a light blue t-shirt said to them, “Are you from Louisville?” The red-clad ones said “Yes” with a tad of an “Uh-oh” in...
Note: A perfect story for Customer Service Week and an excellent example of Masterful Mistake Management. Up until December of last year, I had always gotten good service from the UPS Store on Fordham Blvd in Chapel Hill, NC....
93% of marketers use social media for business. That stat is from this video: “The Social Media Revolution”. Have you seen it? If not, I encourage you to watch it (below). If you’ve already seen it, you...
You can find signs of good business long before walking into the North Carolina AICPA office (American Institute of Certified Public Accountants) which opened five years ago. In the parking lot, there are signs that reserve...
On Wednesday, September 12, 2001, Ms. Hall, a 6th grade Social Studies teacher at Phillips Middle School, gave her students an assignment: Pretend to be the President of the United States and write a letter to America. It was...
If you’ve been waiting for a knight in shining armor, your wait will be over in days – as long as scarlet is okay. The Scarlet Knights from Rutgers University will be here this weekend. Let’s greet them with a warm “Welcome to...
Click here to listen, read below, or both! A few years ago, Art, Ryan and I went to South Bend, Indiana for the Carolina/ Notre Dame game. When we checked into our hotel, the desk clerk said, “Welcome to Notre...