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Chapel Hill Hopes Alarm System Registry Deters False Calls

By Elizabeth Friend Posted January 3, 2014 at 5:14 pm

CHAPEL HILL- Starting soon, the Town of Chapel Hill will require all residents and business owners to register their security alarm systems.

This is the first step in a new program designed to reduce the number of false alarms the town’s emergency personnel respond to.

In 2012, police and fire fighters responded to nearly 5,000 alarm calls at a cost of $197,000. But officials say that’s a waste of time and money, as about 95 percent of alarm dispatches turn out to be unfounded.

Last October, the Town Council approved a plan to charge a series of graduated fines to those who report multiple false alarms.

While the town is not yet registering alarm systems, officials are working to hire an independent vendor to run the registration system. Police and fire representatives will be educating the public on how to prevent false alarm activation once that registration system is up and running.

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