I have a new favorite plumber.
I had an old favorite plumber. Polite. Quick. Cleaned up after himself. But I had been trying to get him over for weeks to fix a leaky toilet. First he was on vacation. Then he had to handle an emergency. And then I think he forgot about me for a while. Perhaps our feelings for each other weren’t mutual.
Anyway – I thought about calling a different plumber but had gotten in trouble with that before. So I decided to turn the toilet off until Mr. Fave (not his real name) was available.
But then…we had guests and needed to turn that toilet back on. It was okay for a while – but after a few days – on a Thursday night – we heard and then saw water dripping in places it shouldn’t be dripping. Buckets full. So forgive me Mr Fave, but I couldn’t wait for you any longer.
I can’t pinpoint the exact time, but sometime during the four hours that Corey was at our house, JVG became my new favorite plumber.
I was wrong. Gurgle Gurgle Whoosh Woo repeated over and over all day long. Very annoying…especially since I was trying to concentrate on an article for Chapelboro.com.
It was too late in the day to get Corey back over so I just turned the toilet off.
Maybe I didn’t have a new favorite plumber.
On Saturday morning, I called JVG, expecting to leave a message asking someone to come over on Monday morning to re-check the toilet, but Joe answered the phone. I told him what was going on and he said, “Will you be home for a while?”
I said, “You mean today?”
Yes – that’s what he meant. He arrived within 30 minutes and worked for about 45.
No excuses. No more Gurgle Gurgle Whoosh Woo. No additional charge.
An even bigger favorite than before.
Fast forward to Monday when I came home to find this phone message from Joe.
He said, “ Hi Jan. Wanted to check to see if everything is okay and working properly. If not, please let me know.”
There was no doubt about who I would call next time we needed a plumber.
That night, I reached under the kitchen sink for detergent and noticed a neon pink sticker that said: For Service Call: JVG Plumbing 919-929-1422.
They were making it easy. I wouldn’t even need to call Gary again for the number!
Thanks Gary for the referral. And thanks Joe and Corey Gucker from JVG Plumbing for the good work. And for being a great example of Good Business.
Other Notes of Interest
1. Looking for Signs for Game Day? Here’s the link to Welcome ECU Fans.