By Jan Bolick Jan Bolick is Founder and President of Business Class Inc which specializes in working with leaders to build positive, productive, results oriented service culture.
  • Generalizations

    May 2, 2012 at 11:00 am

    The conversation in a recent meeting reminded me of this tidbit.  Seems like a good time to make it the Quote of the Week. if the blue block was bigger, we could also include things like: Meetings are boring. Managers are controlling. People are lazy. Budgets are restrictive. Businesses make money. Oh yes – and […]

  • Administrative Professionals Week

    April 18, 2012 at 11:00 am

    Just curious –  will you be celebrating Administrative Professionals Day (April 25) or Week (week of April 23) at  your office?  And if so, how? The celebration started in 1952 and some say it is “one of the largest workplace observances outside of employee birthdays and major holidays. From the International Association of Administrative Professionals […]

  • And the survey says….

    April 11, 2012 at 11:00 am

    You know those surveys you fill out and then forget about?  Do you ever wonder, but never know what other people said?  Do you ever wonder if the input made a difference anywhere?  Do you ever wonder if your responses were even read?  Today I want to remind you about the survey posted right here […]

  • Any Jackass Can Kick Down a Barn

    April 4, 2012 at 11:00 am

    After attending a few recent meetings in town and hearing about a few others, this favorite quote came to mind: It seems many people want to complain, blame, criticize, make fun, rip apart and tear down people, policies, departments, organizations and whatever else comes their way.   With no ideas or plans for making things […]

  • Hoppin' Idea from VilCom

    March 28, 2012 at 11:00 am

    If you’ve had the pedal to the medal, pushing hard to make sales quotas, production schedules and tax deadlines,  I  encourage you to take a break for a morale and productivity boosting bit of nonsense. If you need an off the wall, hoppin’ idea…this one certainly qualifies. Several of the seventeen divisions of The Village […]

  • Good Business by Harrison Barnes & UNC

    March 21, 2012 at 11:00 am

    It’s hard not to be impressed by UNC sophomore, Harrison Barnes  on the basketball court.  And then – there is the business side of Barnes. A friend sent an article to me yesterday and while reading it,  I decided I had to share it with the readers of Good Business because of the excellent lessons […]

  • Luck & Laughter

    March 14, 2012 at 11:00 am

    If you are a Chapelboro insider and read your email yesterday, then you already know of at least one person who is celebrating St Patrick’s Day this week. That would be Digital Media Dynamo, Kit FitzSimons.  Here’s an excerpt from his witty e-mail with the witty subject line: “Irish I May, Irish I Might”.  Top’o […]

  • Good Business by the Town of Chapel Hill

    March 7, 2012 at 12:00 pm

    There’s a story on my wall which is on my wall as an important reminder.  It goes like this. A boy was working on a project in the garage. He was trying to lift a big box but couldn’t budge it. His father passed by and asked, “Are you using all of your strength?” “Yes,” […]

  • The Shining of Grimball Jewelers

    February 29, 2012 at 12:00 pm

    You’ve seen their ads (perhaps one on your computer screen right now).   You’ve heard and probably laughed at their ads on WCHL – about bling, the end of the world or the choice of sleeping on the sofa with your golf clubs or in the bed with your wife.  Very fun and clever.   […]

  • Exploring for Business Success

    February 21, 2012 at 5:00 pm

    Since September or so, I’ve been working with one of the Chapel Hill Vision 2020 theme groups; the one called Community Prosperity & Engagement.  The group has identified three goals for recommendation to Town Council.  One of these goals is:  Foster the success of local business. Next step is for the group to develop recommended […]

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